Privacy Policy — Manus Handyman
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Privacy Policy

Last updated: August 10, 2026

Manus Handyman, operated by Koresystems AI LLC ("we," "us," or "our"), is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website at manushandyman.com and our SMS communications.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address, and physical address
  • Service Information: Details about the services you request (type of work, location, scheduling preferences)
  • Communication Data: Records of conversations, SMS messages, emails, and appointment history
  • Usage Data: How you interact with our website (pages visited, browser type, IP address)

2. How We Collect Information

  • When you contact us by phone, email, or through our website to request services
  • When you book an appointment with us
  • When you provide verbal consent to receive SMS communications at the time of booking
  • When you fill out forms on our website
  • Automatically through cookies and analytics tools on our website

3. How We Use Your Information

  • Schedule and confirm appointments
  • Send appointment reminders and service updates
  • Communicate job status and follow-up information
  • Send customer satisfaction surveys
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements

4. SMS / Text Message Communications

By providing your phone number and consenting verbally or in writing at the time of booking, you agree to receive SMS text messages from Manus Handyman (Koresystems AI LLC).

These messages may include:

  • Appointment confirmations and reminders
  • Job status updates
  • Customer satisfaction surveys
  • Review requests following completed work

Message frequency varies. Message and data rates may apply.

To opt out at any time, reply STOP to any SMS message. For help, reply HELP.

Mobile information, including SMS opt-in consent, will NOT be shared with, sold to, or transferred to third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processors, SMS platforms), under strict confidentiality agreements
  • Legal Requirements: When required by law, court order, or government authority
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business

We never share your mobile phone number or SMS consent data with third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you wish to have your data deleted, please contact us at the information provided below.

7. Your Rights

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal information (subject to legal requirements)
  • Opt out of SMS communications at any time by replying STOP
  • Opt out of marketing emails by following the unsubscribe link in any email

8. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services constitutes acceptance of any changes.

11. Contact Us

© 2026 Manus Handyman | Koresystems AI LLC | Pittsburgh, PA